- ClinicMind customer support
Getting Started
Customized Training For You and Your Team
Separately scheduled Individualized Training
60-minute kickoff call
1-1 training sessions
Staff Training
A 60-minute kickoff call
A 60-minute kickoff call sets the stage for our partnership, where we set up your account and schedule training on the practice management software. Since all ClinicMind team members are also trainers, we can divide your staff by department and provide in-depth, job-specific training to everyone simultaneously.
1-1 training sessions
We also provide 1-1 training sessions if needed. Regardless of your practice size, you will be up and running more efficiently within days.
Staff Training
At ClinicMind, we understand the importance of staff training to ensure the successful adoption and utilization of our software. That’s why we offer customized training for each staff role with custom courses, supported by a library of tutorial videos and free one-on-one training and support.
Our customized training approach recognizes that different staff members have varying responsibilities and needs within your practice. We tailor the training sessions to address the specific requirements of each role, ensuring that your staff receives targeted instruction that aligns with their responsibilities and workflows. This customized training enhances their understanding and proficiency in using ClinicMind effectively.
In addition to personalized training, we provide a library of tutorial videos. These videos serve as valuable resources for ongoing learning and reference, allowing your staff to access step-by-step instructions and guidance at their convenience. Whether they need a refresher or want to explore advanced features, our video library offers a wealth of information to support their continuous learning and professional development.
If you need more assistance, we offer free one-on-one training and support. Our knowledgeable team is dedicated to assisting your staff in gaining a thorough understanding of the ClinicMind software. We provide personalized training sessions, where our experts guide your staff through the system, address their questions, and offer practical tips and best practices. This one-on-one training and support ensure that your staff feels confident and empowered in utilizing ClinicMind to its fullest potential.
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Automated training tools are available 24/7
LMS courses:
A Learning Management System that explains in detail how to use our practice management software and provides a learning route for doing so. This can be configured differently for each role within the practice. The Learning Management System is designed in such a way that you can view the total number of courses available,track your progress, and much more. You can always go back to them for reference.
Scoring System in LMS:
Our scoring system ensures your progress is measured accurately, as you complete your training and tests with predefined grading criteria. Learners' cumulative scores and progress are tracked. We use this system to measure our own teams’ performance and competency. This tool can help measure your staff’s performance and competency if you so choose.
Tutorial Videos:
With a blend of visuals, we offer instructional videos with step-by-step guides on how to navigate our software.
Practice Management
Dr Gregg E-Learning, Seminars, Podcast Recording .
Automated training tools are available 24/7
LMS courses:
A Learning Management System that explains in detail how to use our practice management software and provides a learning route for doing so. This can be configured differently for each role within the practice. The Learning Management System is designed in such a way that you can view the total number of courses available,track your progress, and much more. You can always go back to them for reference.
Scoring System in LMS:
Our scoring system ensures your progress is measured accurately, as you complete your training and tests with predefined grading criteria. Learners' cumulative scores and progress are tracked. We use this system to measure our own teams’ performance and competency. This tool can help measure your staff’s performance and competency if you so choose.
Tutorial Videos:
With a blend of visuals, we offer instructional videos with step-by-step guides on how to navigate our software.
Continued Education:
Dr Gregg E-Learning, Seminars, Podcast Recording .