- ClinicMind customer support
RCM Software Platform
Comprehensive software solutions to support billing teams through the entire revenue cycle. Â
Simplify the billing process to maximize your revenue
Your team gains advanced tools to track and manage claim statuses, and submit, and follow up on claims efficiently. Sophisticated billing technology and AI were once limited to large organizations.
We’re bringing this technology to practices of all sizes, streamlining your billing process and strengthening your practice’s financial health.
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With ClinicMind, More Payer Collections Less Problems.
As a clinician and practice owner, focusing on un-billed visits, denied claims, and delayed claims can significantly boost your revenue.
With ClinicMind you get a system that effortlessly tracks and resolves these financial challenges, backed by a dedicated billing team.
Without ClinicMind
- 20%* of claims are returned after the first submission.
- 60%* of those claims are never followed up on.
- $125 billion* in claims are lost by practices just like yours.
Revenue Cycle Management
Imagine your billing as streamlined as a Wall Street floor. Our Straight-Through Processing-inspired software settles transactions in 24 hours, ensuring rapid, accurate billing.
ClinicMind automates 90% of tasks, letting you focus on patients. The remaining 10% are expertly managed for efficiency. With ClinicMind, you gain transparent, easy-to-manage billing, enhancing your practice’s profitability.
More Money. Less Problems.
Billing is time-consuming and requires meticulous attention to detail. Far too many practice owners are losing money due to un-billed visits, denied claims and delayed claims that are never followed-up on because they are difficult to track and identify even with a full time billing team. ClinicMind makes it easy for your in-house billing team to track and identify claim issues so you do not contribute to industry statistics.
- 20%* of claims are returned after the first submission.
- 60%* of those claims are never followed up on.
- $125 billion* in claims are lost by practices just like yours.
Transparency
Billing transparency is a top priority at ClinicMind, and we are committed to providing you with easy access to claim details and comprehensive reporting. With our intuitive system, you no longer have to jump from portal to portal to find answers. Our centralized platform consolidates all claim information in one place, allowing you to quickly and easily access the details you need.
We offer over 50 reports that provide transparent insights into your billing operations. These reports cover various aspects, such as tracking revenue, monitoring unbilled claims, patient balances, reconciliation, and more. Our interactive reports store data securely, ensuring that historical financial details are readily available whenever you need them. With ClinicMind, you can say goodbye to time-consuming research and effortlessly access the information you require.
Our system maintains detailed logs that cannot be edited or deleted. These logs provide an accurate and comprehensive record of all billing activities, ensuring accountability and transparency. You can confidently track claims activity, review clearinghouse responses and access payer determination details. With ClinicMind, you have complete visibility into the lifecycle of each claim, empowering you to make informed decisions and effectively manage your revenue cycle.
Transparency Driven Autonomy
With our centralized platform, you have the same level of access and visibility to your billing data as we do. This means you can independently verify, analyze, and understand every detail of your financial operations.
Our comprehensive reporting, featuring over 50 customizable reports, provides a complete overview of your billing activities.Â
You’re not just receiving data; you’re equipped with the tools to interpret and use this information effectively for your practice’s benefit.
The detailed, uneditable logs give you complete transparency leaving you fully informed, and capable of guiding your practice’s financial course with confidence.
Features
Leverage AI
Technology
Reporting
Accept Patient Payments Via
Automatic Payment Posting
Automatic Claim Generation
Insurance Benefit Verification
Payment Reminders Upon Check-In
Claim Level
Audit Trail
Underpaid
Claim Routing
Other
features
Leverage AI Technology
Leverage AI Technology
Developed with data from over 72 million claims, our system scrubs claims agains pre-built rules and all known rejection reasons to allow you to fix claims before they are even submitted to reduce back and forth with insurance companies and get you paid faster.
Reporting
Accept Patient Payments Via
Accept Patient Payments Via
Automatic Payment Posting
Automatic Payment Posting
When a patient makes a payment through our partner integration with Fortis, the payment is automatically posted to the patients account and applied to services rendered on the patients balance.
Automatic Claim Generation
Automatic Claim Generation
Practices have the ability to automatically generate claims upon signed notes.
Insurance Benefit Verification
Insurance Benefit Verification
Verify Insurance benefits in real-time.
Claim Level Audit Trail
Claim Level Audit Trail
View actions and status of individual claims or groups of claims.
Claim Level Audit Trail
Claim Level Audit Trail
View actions and status of individual claims or groups of claims.
Underpaid Claim Routing
Underpaid Claim Routing
View actions and status of individual claims or groups of claims.
Other features
Other features
Denial Resolution Management,
Appeals and Follow-up,
Straight Through Billing Accounts, Receivable Follow-Up,
Track Claim Status,
Automatic Charge Entry,
Automatic Superbills,
Claims Reconciliation,
Patient Ledger,
Automatic Patient Statements,
Patient Refund Reimbursement,
Insurance Card Storage.
Leverage AI Technology
Leverage AI Technology
Developed with data from over 72 million claims, our system scrubs claims agains pre-built rules and all known rejection reasons to allow you to fix claims before they are even submitted to reduce back and forth with insurance companies and get you paid faster.
Reporting
Accept Patient Payments Via
Accept Patient Payments Via
Automatic Payment Posting
Automatic Payment Posting
When a patient makes a payment through our partner integration with Fortis, the payment is automatically posted to the patients account and applied to services rendered on the patients balance.
Automatic Claim Generation
Automatic Claim Generation
Practices have the ability to automatically generate claims upon signed notes.
Insurance Benefit Verification
Insurance Benefit Verification
Verify Insurance benefits in real-time.
Claim Level Audit Trail
Claim Level Audit Trail
View actions and status of individual claims or groups of claims.
Underpaid Claim Routing
Underpaid Claim Routing
View actions and status of individual claims or groups of claims.
Other features
Other features
Denial Resolution Management,
Appeals and Follow-up,
Straight Through Billing Accounts, Receivable Follow-Up,
Track Claim Status,
Automatic Charge Entry,
Automatic Superbills,
Claims Reconciliation,
Patient Ledger,
Automatic Patient Statements,
Patient Refund Reimbursement,
Insurance Card Storage.
Facts around Billing
The Medical Billing Services industry average denial rate for first submission claims can be as high as 20%
On average, up to 30% of a medical clinic's A/R is aged over 90 days, indicating potential issues with claim submissions or collections processes.
For medical clinics, bad debt can account for up to 5% of their total revenue. This includes unpaid patient balances and uncollectable insurance claims.
Studies have found that up to 80% of medical bills contain errors, which can lead to claim denials, delayed payments, and increased administrative costs.
Medical facilities spend up to 14.5% of their total revenue on billing and insurance-related activities, including staff salaries, claim processing, and collections.
By one estimate, it costs the practice $25 to work each claim that is rejected.
Experience an even more hands-off approach to billing with Our Fully Managed Billing Services
At ClinicMind, we have more than two decades of medical billing experience, which makes our medical coding, billing, and compliance team an excellent outsourcing opportunity.
We’ll help your practice thrive with:
- Timely claims submission
- Faster payment
- Consistent compliance
- Billing data transparency
- Reduce Errors
- Reduce Administrative Cost
- Reduce your A/R
Use any EHR with our Billing Software and Service
We integrate with a wide range of EHRs serving as a bolt-on platform. By choosing a solution that integrates with your EHR you can expect:
- Seamless Data Flow
- Improved Cash Flow
- Faster Claim Submission
- Improved Coding Accuracy
- Enhanced Compliance
- Centralized Data Management
Why is it important to have integrated EHR and Billing technology?
A survey conducted by Black Book Market Research found that 60% of physician practices reported that their EHR system negatively affected their revenue cycle management. Integrating billing and EHR software is important for a medical practice as it enhances efficiency, improves the patient experience, and streamlines operations.
By choosing a comprehensive solution that combines both billing and EHR functionalities with full-service billing can help your practice with:
- Seamless Data Flow
- Improved Cash Flow
- Faster Claim Submission
- Improved Coding Accuracy
- Enhanced Compliance
- Centralized Data Management
All leading to the most important element of all: A better patient experience.
Meet Your RCM Team
A descriptive paragraph that tells clients how good you are and proves that you are the best choice that they’ve made.
As the head of the ClinicMind SWAT team, Kathleen is responsible for software and service utilization.
Kathleen Casbarro, CPC
Senior Vice President of Billing and Credentialing
Cristyn oversees and manages the relationships between ClinicMind and its clients. Her role is crucial for building and maintaining strong connections with clients, ensuring their satisfaction, and fostering long-term partnerships.
Cristyn Boeling
VP of Client Relations
Vetri founded a first-rate growing organization to maximize client revenues while leveraging ClinicMind’s software. Starting with a few clients, Vetri built a team that is able to take on hundreds of clients providing every aspect of RCM, from Enrol
Vetri Vendan
VP Professional RCM
Lakshya joined us in 2021 as an MIS Executive and quickly ascended to the role of Team Lead for the MIS Department. Throughout his tenure, he made contributions to the RCM Department, introducing automation and converting regular reports into valuabl
Lakshya Sharma
RCM Automation Team Lead
As a VP of Product Development, Kor's role is leading and managing the software product innovation for ClinicMind.
Kor Cha
Vice President of Product Development
Billing Testimonials
Johnny Bugarin
5/5
If I could give more than 5 starts, I would! Jason is an unbelievable trainer and has been super helpful for our practice. Cristyn is also a guru with helping solve any AR questions. The entire team is super responsive and communicative with timely issues. I don’t know where we would be at as a practice without this team. We had been through several other competitors and will never look for another company again!
-Given to Billing Dynamix
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Jennifer O'Neill
5/5
Claims Billing at its Finest! I have been working with them for 10+ years. Over my time with this company I have increased my own knowledge of medical billing, where I previously had none thanks to the information provided to me by the team as well as my coaches. This program is user friendly and incredibly efficient. I have worked very closely with Kathy Casbarro for many years and her attention to my issues on claims is way above par. When it was time for me to transition to a new coach she made it so smooth. I was nervous at first since I had been working with Kathy for so long, but Tammy Tripp has helped me get through some of the most difficult times in my career when medical billing took a drastic turn due to COVID. You could not ask for a better team. I highly recommend any practice looking to keep their AR in check to look no further than this company.
-Given to Affinity Billing which is now ClinicMind
Read more
5/5
220+ reviews
5/5
320+ reviews
5/5
90+ reviews
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84+ reviews
Frequently Asked Questions
How long will it take for me to be able to start billing?
You can start billing immediately; however, the claims will be released once the EDI enrollment is approved. EDI enrollment is the process that approves vericle to send claims on the practice’s behalf to the payors.
Do we charge for unpaid claims?
No, we only charge fees on claims collected.
Can you import data from my previous system?
Yes. Our team will work with you to get your data imported into our system. They will tell you exactly what you need to do.
What should we do with outstanding claims?
Some practices choose to process outstanding claims in their previous system and some choose to transfer them to our system.
FAQ
You can start billing immediately; however, the claims will be released once the EDI enrollment is approved. EDI enrollment is the process that approves vericle to send claims on the practice’s behalf to the payors.
No, we only charge fees on claims collected.
Yes. Our team will work with you to get your data imported into our system. They will tell you exactly what you need to do.
Some practices choose to process outstanding claims in their previous system and some choose to transfer them to our system.