- ClinicMind customer support
Professional Billing Services
Medical billing services that solve your collections headaches
Improve cash flow and regain control of your time so you can grow your practice
0
+
Years of Cumulative Experience
0
K
Users Served
+
0
M
Claims
Medical billing services that solve your collections headaches
Improve cash flow and regain control of your time so you can grow your practice
0
+
Years of Cumulative Experience
0
K
Users Served
+
0
M
Claims
Experts on demand
You have embarked on a mission to provide the best care to your community. Yet, the complexities of coding, compliance, and billing divert your focus from what matters most.
We are here to guide you to an effortlessly managed practice, and more reimbursements.
With two decades under our belt and 16,000+ satisfied users, we’ve mastered the art of streamlining operations, boosting revenue, and reigniting your passion in healthcare.
That means more cash flow for your practice and more time to help patients.
You have embarked on a mission to provide the best care to your community. Yet, the complexities of coding, compliance, and billing divert your focus from what matters most.
We are here to guide you to an effortlessly managed practice, and more reimbursements.
With two decades under our belt and 16,000+ satisfied users, we’ve mastered the art of streamlining operations, boosting revenue, and reigniting your passion in healthcare.
That means more cash flow for your practice and more time to help patients.
Customer Focused
Quick replies
More Money. Less Problems
Billing is time-consuming and requires meticulous attention to detail. You run the risk of mistakes that can take you out of compliance. Far too many practice owners are losing money due to un-billed visits, denied claims and delayed claims that are never followed-up on.
- 20%* of claims are returned after the first submission.
- 60%* of those claims are never followed up on.
- $125 billion* in claims are lost by practices just like yours.
Transparency You Can Trust
Unlike with other billing companies, ClinicMind ensures you always have full access to your complete billing Data.
You’ll never be in the dark, wondering about the status of your billing or claims. You’ll enjoy complete transparency into your billing and collections – without having to handle any of it yourself.
Features
Leverage AI Technology
Developed with data from over 72 million claims, our system scrubs claims agains pre-built rules and all known rejection reasons to allow you to fix claims before they are even submitted to reduce back and forth with insurance companies and get you paid faster.
Automatic Payment Posting
When a patient makes a payment through our partner integration with Fortis, the payment is automatically posted to the patients account and applied to services rendered on the patients balance.
Insurance Verification
Verify Insurance in real-time.
Underpaid Claim Routing
Easily identify payer allowed amounts and determine which claims are being underpaid.
Task Workbenches
Streamline operations and lighten the workload of your team when clinician intervention is required.
Reporting
We have 50+ in-depth billing reports:
- Cash and Check
- Billing Stats Report
- Payer Allowed Amounts
- MTD
- Automatic payment posting
- Insurance Verification
- Claim Level Audit Trail
Automatic Claim Generation
Practices have the ability to automatically generate claims upon signed notes.
Claim Level Audit Trai
View actions and status of individual claims or groups of claims.
And more:
- Insurance Benefit Verification
- Payment Reminders Upon Check-In
- Straight Through Billing Accounts Receivable Follow-Up
- Track Claim Status
- Automatic Charge Entry
- Automatic Superbills
- Claims Reconciliation
- Automatic Patient Statements
- Patient Refund Reimbursement
- Insurance Card Storage
- 50+ Customizable In-Depth Billing Reports
Flexibility: Software for In-House Teams or Fully Managed Billing Services
Change Your Service Level At Anytime
Residential (Live-In)
Facility (In-Patient)
Outpatient (Clinic Visits)
Full-service
Reduce staffing costs and experience a hands-off billing approach that beats industry standards.
Our dedicated analysts use our comprehensive tools religiously and follow up aggressively, ensuring you receive the reimbursements you deserve efficiently and effectively.
Self-service
Empower your practice with a cutting-edge platform, the same one our professionals use to deliver top-tier service.
We'll equip your team with our proven methodology through a detailed, structured curriculum, setting your practice on a path to excellence in patient care and operational efficiency.Full Service | Self Service | |
---|---|---|
Claim Follow Up and Error Hunt
| ClinicMind RCM Team | Your own team |
Software Platform | ClinicMind
| ClinicMind
|
Training | Basic Advanced (Optional)
| Advanced
|
Coach Meetings | Monthly/as needed
| Monthly/as needed |
Built-In Billing Process Quality Assurance and Improvement
On your journey for a better billing experience, ClinicMind is your unwavering ally.
Our Billing SWAT team continuously improves your process and stays up-to-date with the latest billing trends.
They’re not just solving problems; they’re actively seeking ways to automate and enhance your billing, directly translating into smoother operations and improved financial health for your practice. performance.
Medical Billing Service Comparision
Add-On Services | Bronze | Silver | Gold |
---|---|---|---|
Coding
| |||
Individual Credentialing
| |||
Facility Credentialing
|
Claims Management | Bronze | Silver | Gold |
---|---|---|---|
Automated Claims Scrubbing | |||
Provider Side Claim Management | |||
Claim Appeals | |||
Quality Assurance 20% of Claims |
Payment Posting | Bronze | Silver | Gold |
---|---|---|---|
Insurance | |||
Patient |
Reporting | Bronze | Silver | Gold |
---|---|---|---|
Custom Automated Reporting
| |||
Advanced Data Analytics
| |||
Data Science Team
| |||
Software Flexibility
| |||
AI Enabled Forecasting
|
Communication | Bronze | Silver | Gold |
---|---|---|---|
Communication with Executives
| |||
Single Point of contact | |||
Live Customer Service | |||
High net collection rate | |||
Industry Update Emails |
Process Improvement | Bronze | Silver | Gold |
---|---|---|---|
Custom Claim Edits | |||
Quartely On-Site Visits
| |||
Automated Copay Capture
| |||
Manual Review in ClinicMind and by Team
|
Facts around Billing
The Medical Billing Services industry average denial rate for first submission claims can be as high as 20%.
On average, up to 30% of a medical clinic's A/R is aged over 90 days, indicating potential issues with claim submissions or collections processes.
For medical clinics, bad debt can account for up to 5% of their total revenue. This includes unpaid patient balances and uncollectable insurance claims.
Studies have found that up to 80% of medical bills contain errors, which can lead to claim denials, delayed payments, and increased administrative costs.
Medical facilities spend up to 14.5% of their total revenue on billing and insurance-related activities, including staff salaries, claim processing, and collections.
By one estimate, it costs the practice $25 to work each claim that is rejected.
Why outsource your medical billing?
Our Managed Billing Services For Even More Benefits
Like any other practice, you need consistent cash flow to maintain success. The problem? Billing and collections are time-consuming and require meticulous attention to detail. You run the risk of mistakes that can take you out of compliance.
At ClinicMind, we have more than two decades of medical billing experience, which makes our medical coding, billing, and compliance team an excellent outsourcing opportunity.
We’ll help your practice thrive with:
- Timely claims submission
- Faster payment
- Consistent compliance
- Billing data transparency
- Reduce Errors
- Reduce Administrative Cost
- Reduce your A/R
Like any other practice, you need consistent cash flow to maintain success. The problem? Billing and collections are time-consuming and require meticulous attention to detail.
Not only do you run the risk of mistakes that may take you out of compliance, but this can also be costly to your practice due to lost revenue as shown in the graphic.
Can outsourcing billing actually save you money?
Chat with our team now to see if outsourcing billing can actually save you money.
At ClinicMind, we have more than two decades of medical billing experience, which makes our medical coding, billing, and compliance team an excellent outsourcing opportunity. We’ll help your practice thrive with:
- Timely claims submission
- Faster payment
- Consistent compliance- Link to Section talking about compliance
- Billing data transparency- Link Billing Transparency Video
- Reduce Errors
- Reduce Administrative Cost
- Reduce your A/R
Improving the patient experiene
Integrating billing and EHR software is important for a medical practice as it enhances efficiency, improves the patient experience, and streamlines operations.
By choosing a comprehensive solution that combines both billing and EHR functionalities with full-service billing can help your practice with:
- Seamless Data Flow
- Improved Cash Flow
- Faster Claim Submission
- Improved Coding Accuracy
- Enhanced Compliance
- Centralized Data Management
All leading to the most important element of all: A better patient experience.
An efficient, profitable practice in 3 steps
Schedule a
Consultation
Schedule a no-obligation, interactive consultation today.
See what’s possible for your practice
Discover how efficient and profitable your practice can be.
Spend more time doing the work you value most
Enjoy more efficiency, profitability, and time with ClinicMind.
More Money. Less Problems
Billing is time-consuming and requires meticulous attention to detail. You run the risk of mistakes that can take you out of compliance. Far too many practice owners are losing money due to un-billed visits, denied claims and delayed claims that are never followed-up on.
- 20%* of claims are returned after the first submission.
- 60%* of those claims are never followed up on.
- $125 billion* in claims are lost by practices just like yours.
Use Any EHR With Our Billing Software and Service
With ClinicMind
Higher Payer Collections. Fewer Problems
Practice owners enhance their revenue by effectively addressing un-billed visits, denied claims, and delayed claims with ClinicMind.
ClinicMind helps efficiently track and resolve these challenges, improving industry statistics one practice at a time.
A dedicated billing team tracks and solves these challenges leading to improved financial outcomes for the practice.
Without ClinicMind
Lower Payer Collections. More Problems.
Industry Statistics
0
%
Cool NumberOf Claims Are Returned Upon First Submission According To Industry Averages
0
%
Of Those Claims Are Never Followed Up On
$
0
Billion
are lost by practices just like yours due to claim issues.
Billing Testimonials
Hear what our incredible customers have to say!
Christine Sangalang
BDX
Lin was a very good representative, and she helped me with my issue right away. She gave her word that she would return my call, and she did. She also stayed on the line and helped explain my issue with Vericle and was able to help me post my transaction. I couldn't recommend anyone better than Lin. Thank you Lin!
Ashley Hopson
BDX
Billing Dynamix training has been extremely helpful! I am new to my role and Henry has been very helpful and taking into consideration my style of training. He allowed me to hands on training with sharing my screen and walking me through the steps for the system. The help options on the system website are great to be able to walk you through step by step as well making it user friendly.
Brian Jensen
BDX
We recently transitioned to Billing Dynamix from another software provider and we are already seeing that it is making us more efficient and profitable. The entire training team including Henry, Kacie and Tammy have done great job of guiding us through all of the resources that are available to take our practice to the next level.
Colton Pope
5/5
Username interface was intuitive and allowed all users to easily access scheduling and patient demographics
Read more
J. Clifford R
5/5
“Most comprehensive cloud based EHR/Billing software on the market today”
Overall: So far so good. They all take time to convert.
Pros: Customizable features and multiple practitioner use
Read more
Brad C.
5/5
Great Workflow Product”
Pros: You can customize it, and set alerts and reminders for just about anything allowing you and your staff to get stuff done. Also has POS inventory integrated.
Read more
RCM Services Team
As a Senior Team Lead at ClinicMind, Srishti’s mission is to maximize insurance reimbursements. Her teams achieved the top billing KPI ratings because of her personal example of learning and teamwork.
Srishti Aggarwal
Senior RCM Team Lead
As the head of the ClinicMind SWAT team, Kathleen is responsible for software and service utilization.
Kathleen Casbarro, CPC
Senior Vice President of Billing and Credentialing
Cristyn oversees and manages the relationships between ClinicMind and its clients. Her role is crucial for building and maintaining strong connections with clients, ensuring their satisfaction, and fostering long-term partnerships.
Cristyn Boeling
VP of Client Relations
Armand founded the Help Desk team in the Philippines and took it to record levels of customer satsifaction.
Armand Olivares
Director, Helpdesk and Help System Design
Frequently Asked Questions
How long will it take for me to be able to start billing?
You can start billing immediately; however, the claims will be released once the EDI enrollment is approved. EDI enrollment is the process that approves vericle to send claims on the practice’s behalf to the payors.
Can we take over billing from a previous system?
Yes. Some practices choose to process outstanding claims in their previous system and some choose to transfer them to our system.
Is there any additional cost to handle my existing claims from another system?
No, we only charge a % of insurance collections.
Do you work in my area?
Our team works with clinicians all over the United States. No matter where you are, ClinicMind can help.
Does the system have rules built in to help with billing?
Yes. claim scrubbers to assist with identifying claim errors prior to submission.
Do we charge for unpaid claims?
No, we only charge fees on claims collected.
Can you import data from my previous system?
Yes. Our team will work with you to get your data imported into our system. They will tell you exactly what you need to do.